This Privacy Policy describes how Charles Entertainment ("we," "us," or "our") collects, uses, and discloses your information when you use our website, mobile applications, or other services (collectively, the "Services").

Information We Collect

We collect several types of information about you when you use the Services:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number. We collect this information when you contact us using the 'Contact Us' form or participate in certain activities on the Services.
• Usage Data: This includes information about your activity on the Services, such as the content you view, the searches you perform, and the features you use. We collect this information automatically when you use the Services.
• Device Information: This includes information about the device you use to access the Services, such as the device type, operating system, IP address, browser type, and unique device identifiers. We collect this information automatically when you use the Services.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Services
• To send you marketing communications, such as newsletters and promotional offers (you can opt out of these communications at any time)
• To respond to your inquiries and requests
• To improve the Services
• To personalise your experience on the Services
• To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party service providers who help us operate the services we offer. It is agreed that these service providers keep your information confidential and to use it only for the purposes we have specified.

We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process. We may also disclose your information to protect the rights, property, or safety of ourselves or others.

Data Security

We have implemented security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights with respect to your information, including the right to:

• Access your information
• Correct inaccurate information
• Delete your information
• Object to the processing of your information

You can exercise these rights by contacting us as described below.

Children's Privacy

The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]

This Privacy Policy is effective as of 03/06/2024