Frequently Asked Questions

Our FAQs address many questions that our customers have. Save some time and find your answers here and if things are still not clear, please contact us.

What areas do Charles Entertainment cover?

Charles Entertainment are based in Bradford, West Yorkshire but cover the whole of the United Kingdom

Is delivery free?

We provide free delivery and collection of all hired products to customers within a 15-mile radius of Bradford (BD1). Customers beyond this radius are charged a small fee to cover travel costs. Take a look below at the map that covers the 15-mile radius.

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Does Charles Entertainment take security deposits?

As stipulated in our terms and conditions, a security deposit is mandatory for all unattended hires. This deposit is to safeguard against any potential damages or losses to our equipment during the period it is hired out and left unattended by a Charles Entertainment representative. The deposit will be refunded post-hire, assuming no damage has occurred, and all terms and conditions have been met.

Where can I find the Terms and Conditions?

All customers will receive a copy of our terms and conditions before any booking is confirmed. Customers should carefully read our terms and conditions before making a booking.

Is Charles Entertainment insured?

Yes, we hold the relevant insurance required for our business activities. Venues that require proof of insurance will be provided with a copy of our certificate before any hire commences. Upon booking with Charles Entertainment, please provide the venue with our contact details should they wish to contact us.

Can Charles Entertainment provide my venue with the relevant PAT testing information?

Yes, all our electrical equipment is Portable Appliance Tested (PAT) and inspected regularly. We hold a full PAT register and can provide this to the venue before any hire commences.

Selfie Photo Booths and Magic Mirrors: Choose the Perfect Fit for Your Event

At Charles Entertainment, we understand that both selfie photo booths and magic mirrors have their unique appeal, and customers choose them for different reasons based on their event needs and preferences.

Selfie Photo Booths are compact, portable, and incredibly user-friendly, making them ideal for various venues, including smaller spaces and outdoor locations. They’re budget-friendly, highly customizable, and packed with interactive features like digital props, filters, and social media integration, ensuring guests stay engaged and can instantly share their memories. Easy to maintain and energy-efficient, selfie booths are a modern, versatile option that resonates with tech-savvy audiences and adapts effortlessly to a wide range of events.

Magic Mirrors, on the other hand, provide an elegant and immersive experience with their full-length, touch-screen design. Perfect for formal events or those seeking a luxurious aesthetic, magic mirrors combine functionality with a wow factor, offering personalized animations, on-screen signing, and instant photo printing. They’re a show-stopping addition that adds sophistication and charm to weddings, galas, and upscale gatherings.

At Charles Entertainment, we’ve embraced selfie photo booths as a popular choice for their versatility and cost-effectiveness. However, we still proudly offer magic mirrors for customers who prefer their unique style and features.

Explore the differences and find the perfect photo experience for your event by contacting us today!

What is the difference between a selfie photo booth and a magic mirror?

Magic Mirror Benefits

Full-Body Shots - Magic mirrors excel at capturing full-body shots of you and your guests
Personal Attendant - Each magic mirror includes a trained staff member to guarantee your event proceeds without a hitch
Customisation for Your Event - Every customer enjoys the advantage of choosing from pre-selected overlays
Space Filler - Magic mirrors serve as the perfect addition to fill large spaces effectively.
Prints - Customers that would like prints of their images may prefer to opt for the magic mirror

Selfie Photo Booth Benefits

Compact - Our selfie photo booths are designed to be compact, allowing them to fit into limited spaces easily
Cost-Effective - Without the need for an attendant, our selfie photo booths typically offer a more affordable hire cost
User-Friendly - Our selfie photo booths are intuitively designed, enabling effortless use with minimal instructions
Fast Setup - Being all-digital and compact, our selfie booths boast a rapid setup time

The choice between a magic mirror and a selfie photo booth is yours to make. If space constraints are a concern, then a selfie photo booth might be the better choice. On the other hand, if you desire an attendant and space is not an issue, then a magic mirror might be the ideal option for you.

When hiring marquee letters and numbers, how is delivery and collection arranged?

Once booked, we will communicate with customers to better understand if there is a specific time that they would like the letters and/or numbers dropped off. Usually, we intend to deliver hired items at latest, one hour before the event is due to start, giving us enough time to set up and test. Customers can make us aware of any specific location that they would like the hired items to be placed but this is subject to our T&Cs which all customers will have received. Once the hire duration is complete, we aim to collect the hired items immediately after however, depending on the time and in some instances, this may not always be possible and so we will communicate the collection time with customers and the venue before the booking commences.

Do Charles Entertainment stock the equipment that they hire?

Yes, in contrast to many entertainment hire companies that accept a booking and then procure a company and/or equipment to fulfill the hire, Charles Entertainment owns all the equipment we offer.

What space is required for 360 Photo Booths?

Our 360 photo booths are 100cm in diameter and we allow up to 3-4 people on the platform at any one time. To allow safe operation of our 360 photo booths, we require a suitable space in order to operate the equipment in a safe manor. We require at least 3 to 4 feet clearance around the 360 Photo Booth and a ceiling height of at least 7 feet.

All our photo booths made safe with suitable barrier controls to keep all guests safe.

What space is required for Magic Mirror Photo Booths?

Our Magic Mirror photo booths stand approximately 6 feet tall and 3-4 feet wide. To ensure safe and smooth operation, we require a suitable space for setup and guest access. We recommend a minimum of 6-8 feet of clear space in front of the mirror for guests to interact comfortably, with at least 2-3 feet of clearance on each side. If a backdrop is being used, an additional 5 feet of space behind the booth is necessary.

For safe access, the mirror should be placed on a flat surface, with clear pathways for all guests, including wheelchair users. A ceiling height of at least 7 feet is also required to accommodate the booth and any lighting setups.

All our Magic Mirror photo booths are equipped with suitable barrier controls and are monitored by our attendants to ensure the safety of all guests.

Our Magic Mirrors can weigh up to 100KG and so it is imperative that we have the correct access to the setup location.

What space is required for Selfie Photo Booths?

Our Selfie Photo Booths are compact and versatile, making them a perfect fit for events with limited space. Standing approximately 5 feet tall and requiring a minimal footprint, they are designed to blend seamlessly into any venue.

To ensure safe and enjoyable operation, we recommend a space of at least 3-4 feet in front of the booth for guests to pose and interact, along with 1-2 feet of clearance on either side. A flat surface and a ceiling height of at least 7 feet are required for proper setup.

Thanks to their compact design, our Selfie Photo Booths can be placed in tight spaces while still delivering a full-featured, engaging experience. As always, our booths are equipped with suitable barrier controls to keep all guests safe during use.

Charles Entertainment is a registered company in England & Wales

Company Registration Number: 15768989